Former Leader of Opposition in Assam Assembly Debra Shaikia has expressed serious concern over the poor state of digital infrastructure in the National Register of Citizens (NRC) process and extreme irregularities in helpline services. In an official letter to the state chief secretary on Saturday, he informed him about the negligence of the NRC website and the plight of people and demanded an immediate inquiry into the matter.
According to the letter sent to the chief secretary, Recently own ‘Application Receipt No(ARN) Shaikia visited the official NRC website to find out. He tried contacting the state helpline number 15107 but got no response, according to the website. He then calls the official toll-free number 18003453762, which can be reached from outside Assam. Was attached to a veterinary clinic in Shillong through official number. He lamented that this incident has shown the real picture of the administrative system and technical maintenance of the government.
whichheyThe NRC process has cost more than Rs 1,600 crore of government funds, The former opposition leader questioned the state of its digital infrastructure. According to him, People of Assam are constantly struggling to find their NRC information for various legal and administrative purposes. IT (ITIT) He also expressed doubts about the proper use and accounting of the huge amount allocated in the name of maintenance. He also questioned whether the government was indirectly trying to undermine the NRC through such negligence. So that the public can access their information without any hindrance, There is a website and helpline service for this appropriately its provisions so thatAnd He claimed.
So far, neither the state government nor the NRC authorities have issued any official response to the complaint and it remains to be seen what action the chief secretary’s office takes based on the letter.‘b.